Frequently Asked Questions - Carpet Cleaning

Below are answers to a list of questions that are often asked when booking our carpet cleaning services. If your question is not listed here please feel free to use our contact form or call us on (916) 601-2405 to have your concerns addressed.

What should I tell the carpet cleaning technician?

Our Friendly technicians will always ask but, to help you get the best result, please let them know of any problem areas where there are stains. Common stain types are red stains like red wine, yellow/tannin stains such as from spilled tea, wax from candles, ink stains and pet stains. Please show the technician the stain, describe what caused the stain (for example was the pet stain from a dog or a cat as it can make a difference in treatment) and roughly how long it has been there. Stains that have existed for a long time typically need extra treatment to remove them from deep within the fibers of the carpet.

How long will the process take?

Larger areas and heavily stained areas can take extra time and care, but a cleaning a small area will normally take around an hour to clean. The carpet will be slightly damp after the process is finished and may take from four to seven hours to dry. Keeping the cleaned rooms at over 70 degrees using oscillating fans and opening windows for air flow can also help speed the drying process.

Is there anything I should do before the carpet cleaner arrives?

To get the best possible result it certainly helps to give the carpet a thorough vacuuming to pick up any debris. Please note that our technicians are not able to move furniture for you. It is a good idea to move any breakable items or furniture out of the way before the technician arrives. It is not normally necessary to move large items of furniture as the areas of carpet that normally need to be cleaned the most are your walkways, around furniture and leading between rooms. If you have hidden pet stains under beds or behind bulky furniture please make sure to move any blocking furniture into another room for easy access and to allow best cleaning.

How often should I have my carpet professionally cleaned?

Considering that the carpet can often be the third most expensive investment within a home having a Professional Clean your carpets every 6 months is a great way to protect you from the needless expense of early replacement. Though carpet quality can differ greatly, the lifespan and look of your carpet depends on the way you maintain and care for it. A well-maintained, decent quality carpet should last 10-15 years. Regularly scheduled cleaning by a technician from A Better Carpet Solution will help keep your carpet looking like new for its full lifetime with the added benefits of helping to keep indoor allergens low. Regular cleaning will also help you adhere to any new carpet warranties/guarantees. That carpet manufacturers require regular cleaning as part of their warranty conditions should give you an indication as to how important it can be!

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